Yes, we ship worldwide directly from our warehouse in France.

Shipping fees are automatically calculated at checkout based on your delivery address and the total amount of your order.

If you need to update or cancel your order, please reach out to our support team — we’ll be happy to assist you.

For tracking, you can follow your package through our Order Tracking page.

The ideal size depends on the product you choose and your dog’s measurements. Please check our Product Guidelines page for detailed sizing charts.

Still unsure? Feel free to contact us, and our team will guide you.

Step-by-step inflation instructions are available on our Product Guidelines page for each Kynetic product.

ou can review all details about our return process on our Returns page.

Kynetic products are built specifically for dogs, with durable, nail-resistant PVC designed to withstand daily use.

While occasional bites or scratches may happen, our products are tested to handle heavy weight without risk of bursting.

All materials are phthalate-free and safe for animals.

Before starting any activity with your dog, make sure he or she is in good health. Kynetic equipment is intended as a training tool for dogs only — it is not a toy. Never let your dog use the equipment without supervision. Our products are not designed for human use. Some items contain small parts that could present a choking hazard.